Subway Egypt Privacy Policy
At Subway Egypt, we respect your concerns about privacy. This Privacy Statement (“Statement”) describes our personal information practices with respect to information about our customers and others who visit our restaurants, websites, and mobile apps. It outlines the types of personal information we collect, how we may use this information, and with whom we may share it.
Information We Collect
We may collect personal information about you when you visit one of our restaurants, use Subway’s websites (“Sites”), or use our web or mobile device applications (“Mobile Apps”). We refer to our Sites and Apps collectively as “Online Services”.
The types of personal information we collect may include:
Transaction Information: Product purchased, price, method of payment, and payment details.
Personal Details: Name, postal address, email address, phone number, date of birth, and other contact information.
Account Information: Username, password, and other identifiers or credentials used to access our Online Services or to acquire Subway products and services.
Other Personal Information: Any other personal information you choose to provide when you interact with Subway.
This information may be provided when you:
Purchase products at our restaurants.
Register to use our Online Services.
Request to receive marketing or other communications.
Use our Wi-Fi networks, kiosks, or other in-store technologies.
Enter in one of our contests, competitions, prize draws, or sweepstakes.
Submit information when providing feedback or using interactive features of our Online Services.
Information Collected Through Automated Means
We may collect information from your computer system or mobile device through automated technologies when you visit our restaurants or use our Online Services or in-restaurant technologies. These technologies may include cookies, local shared objects, and web beacons. This information may include your IP address, operating system, browser type, device settings, unique device identifier (UDID or MEID), and activity related to your use of our Online Services.
Third-party apps, tools, widgets, and plug-ins on our Online Services, such as social media buttons, may also use automated means to collect information regarding your interactions with these features.
Location Information
Subway’s Online Services and in-restaurant technologies may collect precise information about the location of your mobile device or computer using geolocation and location presence awareness technologies such as GPS, Wi-Fi, Bluetooth, or cell tower proximity. You can withdraw your permission for Subway to acquire this information through your device or web browser settings.
Combined Information
We may combine personal information that we collect with information we receive from other sources, information about your prior transactions with Subway, and information that is automatically collected.
How We Use the Information We Collect
Subway may use the personal information we collect to:
Fulfill your requests or orders and process payments.
Communicate with you about products and services that may interest you.
Administer your participation in contests, competitions, prize draws, sweepstakes, offers, promotions, or special events.
Provide customer support and respond to your requests, questions, and comments.
Personalize your experience on our Online Services and in-restaurant technologies.
Perform data analytics, including consumer research, trend analysis, and financial analysis.
Protect against, identify, and prevent fraud and other criminal activity.
Comply with applicable law.
We may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.
How We Share the Personal Information We Collect
Subway does not sell or otherwise share personal information about you, except as described in this Privacy Statement.
Subway may share personal information within the Subway Family, which includes Subway Corporation, its affiliates, subsidiaries, suppliers, vendors, and franchisees. Members of the Subway Family that receive this information are not authorized to use or disclose the information except as provided in this Privacy Statement.
Subway may share personal information with vendors that provide services to Subway, such as fulfilling orders, providing data processing and other information technology services, administering promotions, and conducting research and analytics. We do not authorize these vendors to use the personal information for any purpose other than to perform services on our behalf.
Subway reserves the right to use or disclose personal information as needed to satisfy any law, regulation, or legal request, to protect the integrity of our Online Services and in-restaurant technologies, to bring or defend against legal claims, to protect the rights, interests, safety, and security of Subway, Subway employees or franchisees, or members of the public, or in connection with the investigation of fraud, illegal activity, or violation of Subway policy.
Children’s Privacy Notice
Subway understands the importance of privacy for users of our Online Services, especially children. We are committed to protecting the privacy of children who visit or use our Online Services. This Children’s Privacy Notice addresses our practices with respect to personal information we collect from children under the age of 13.
Your Choices
If you have opted-in to marketing communications, you can opt-out by following the opt-out instructions in the marketing communications we send you or by contacting us at the address, telephone number, or email address provided below. Even if you opt out, we may still send communications concerning your transactions, accounts with Subway, and any contests, competitions, prize draws, or sweepstakes in which you have enrolled.
Access to and Correction and Deletion of Personal Information
If you would like to access, correct, or delete personal information we have collected from you, please contact us at the email or postal address listed below. We may ask you to verify your identity and/or provide other details to help us respond to your request.
Cookies and Similar Technologies
Subway uses cookies and other similar technologies to collect information for the purposes described in this Privacy Statement. These technologies help us improve your online experience, track usage patterns, and tailor our Online Services to better meet your needs. You can manage your cookie preferences through your browser settings.
Targeted Advertising
On our Online Services, we may collect information about your online activities to provide you with advertising tailored to your interests. You can opt out of targeted advertising through various online tools.
Links to Other Websites and Social Media
Our Online Services may offer links to third-party websites. These websites are not operated by Subway, and their privacy practices may differ. We are not responsible for the policies and practices of third parties.
Information Security
Subway is committed to protecting personal information through technical, administrative, and physical procedures. However, no system can be completely secure, and we cannot guarantee the security of your information.
Retention of Personal Information
We retain personal information for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.
International Data Transfers
Subway is a global organization, and we may transfer information about you within the Subway Family to countries with different data protection levels.
Changes to our Privacy Statement
We may update this Privacy Statement from time to time. We encourage you to review this Statement periodically for the latest information on our privacy practices.